This course concentrates on personal and professional development skills needed by workers in today's workplace. These skills include self-examination and assessment, development of effective communication skills, interpersonal skill, client relations, teamwork, problem solving, and an understanding of business ethics.
Date First Offered:
This course is offered online:
Total Hours: 30
Lecture Hours: 25
Laboratory Hours: 5
Importance of positive human relation skills in the workplace
Customer relation skills
Problem solving techniques
Upon successful completion of this course, students will have learned and be able to apply good human relation skills that can be applied to any situation but are specifically aimed at human relation skills needed by today's worker.:
Develop a professional image and a positive attitude for the workplace.
Demonstrate an understanding of how interpersonal skills affect personal and professional development
Identify and practice team building skills
Participate as a productive member of a group or team
Apply problem solving techniques
Identify and employ conflict management techniques
Explain the value and importance of maintaining standards of conduct that are appreciated and accepted in the workplace.
Number of Assignments:
Assignments: 90 %
Participation: 10 %
Nature of Participation:
Active participation in class discussion and attendance
Approximately 10-20 memos and letters
Course Offered in Other Programs:
- Text books are subject to change. Please contact the bookstore at your local campus for current book lists.
- Assignments will range from approximately 10-20.
- Required - DuBrin, A.,Greerinck, T., 2004, Human Relations for Career and Personal Success or Equivalent (Pearson, Prentice Hall). Chapters Covered: Varies