Course Details
Course Code: ABTC 156
Credits: 3
Calendar Description:
This course is designed to provide an opportunity for students to learn and practice a wide variety of office skills.
Date First Offered: 2007-09-04
Hours:
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Total Hours: 45
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Lecture Hours: 35
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Laboratory Hours: 10
This course is offered online: No
Pre-Requisites: None
Non-Course Pre-Requisites: None
Co-Requisites: None
Rearticulation Submission: No
Course Content:
- Study Skills
- Telephone
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Public speaking
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Meetings
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Travel
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Postal
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Business machines
Learning Outcomes:
Upon completion of this course, students will be able to:
- Plan, organize and participate in meetings
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Record accurate meeting minutes
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Organize travel arrangements
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Describe and demonstrate the handling of incoming and outgoing telephone calls in a professional manner
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Describe and demonstrate the steps in processing incoming and outgoing mail
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Prepare and deliver oral presentations
Grading System: Percentage
Passing Grade: 70%
Grading Weight:
- Assignments: 85 %
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Participation: 15 %
Number of Assignments: 20
Nature of Participation:
Students must participate in public speaking classes, attend classes, in class discussions
Writing Assignments:
Approximately 5-15 letters and memos
Percentage of Individual Work: 100
Other Pertinent Information: 10-20 Assignments
Course Offered in Other Programs: No
Additional Comments:
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Text books are subject to change. Please contact the bookstore at your campus for current book lists.
- There are approximately 10 - 20 assignments.
Text Books:
- Required - Kilgour, Kilgour, Burton, Shelton, Jennings, 2006, Administrative Procedures for the Canadian Office (Pearson Prentice Hall). Chapters Covered: Varies