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PSYC 220 - Interpersonal Communications

This course familiarizes the student to a variety of techniques commonly used by interviewers and counselors. Students will be introduced to basic communication and counseling skills within a problem-solving framework. This is a practical course that emphasizes the knowledge, skills and attitudes necessary to practice in the Social Service Work field.

This course is cross-listed with SSWD 215 and students are only granted credit for either course.

 

Credits: 3

 

Hours: 45 (Lecture Hours: 30; Lab Hours: 15)

 

Total Weeks: 15

 

Prerequisites:

None

 

Non-Course Prerequisites:

None

 

Co-requisites:

None

 

Course Content:
- Introduction to helping
- Overview of the helping model
- The helping relationship: Values in action
- Introduction to communication and micro helping skills
- Interviewing skills
- Active listening
- Sharing empathetic highlights
- Probing and summarizing
- Stage I and II of the helping model
- Reluctant and resistant clients
- Challenging skills
- Counseling theory

 

 

Learning Outcomes:
After successful completion of PSYC 220 students will:
- Describe the literature on current counseling theories in psychology.
- Demonstrate effective communication skills and strategies in a counseling setting.
- Recognize and practice a personal commitment to the underlying values of interpersonal communication.
- Demonstrate the use of effective communication skills in the helping process.
- Discuss personal styles in interpersonal relationships.
- Identify a theoretical paradigm for their counseling perspective.
- Plan and conduct beginning interviews using a broad range of communication skills.
- Demonstrate the ability to provide constructive verbal feedback to others.

 

 

Grading System: Letters

 

Passing Grade: C+ (65%)

 

Percentage of Individual Work: 70

 

Percentage of Group Work: 30

 

Textbooks:
Textbooks are subject to change.  Please contact the bookstore at your local campus for current book lists.
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