B.C.'s Energy College

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PSYC 220 - Interpersonal Communications

Interpersonal communication introduces students to a variety of techniques commonly used by interviewers and counselors. This course introduces basic communication and counseling skills within a problem-solving framework. This is a practical course that emphasizes the knowledge, skills and attitudes necessary to the human service worker.


Hours: 45 (Lecture Hours: 3)


Total Weeks: 15





Non-Course Prerequisites:






Course Content:
Course Content
- Introduction to helping
- Counseling theory
- Overview of the helping model
- The helping relationship: Values in action
- Introduction to communication and micro helping skills
- Interviewing skills
- Active listening
- Sharing empathetic highlights
- Probing and summarizing
- Stage I,II, III of the helping model
- Action
- Reluctant and resistant clients

- Challenging skills


Learning Outcomes:
After successful completion of PSYC 220, students will:
- Be familiar with the literature on current counseling theories in psychology.
- Be able to describe effective communication skills and strategies in a counseling setting.
- Recognize and practice a personal commitment to the underlying values of interpersonal communication.
- Demonstrate the use of effective communication skills in the helping process.
- Discuss personal styles in interpersonal relationships.
- Identify a theoretical paradigm for their counseling perspective.
- Plan and conduct beginning interviews using a broad range of communication skills.

- Demonstrate the ability to provide constructive verbal feedback to others.


Grading System: Letters


Passing Grade: D (50%)


Percentage of Individual Work: 70


Percentage of Group Work: 30


Textbooks are subject to change.  Please contact the bookstore at your local campus for current book lists.
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