WFTR240 - Introduction to Incident Investigation

This course provides an overview of accepted Incident Investigation methodology and its benefits.


Hours: 2 (Laboratory Hours: 2)





Non-Course Prerequisites:






Course Content:
- The incident investigation policy
- Purpose and benefits of incident investigation
- Training objectives
- Definitions
- The incident investigation team
- Investigation tools
- The investigation process
- Collecting Information
- Identifying all possible causes
- Determining the root cause
- Corrective and preventive actions
- Communicating findings - incident reporting

- Follow-up


Learning Outcomes:
Upon successful completion of this course, learners will be able to:
- Describe the purpose and benefits of incident investigation.
- Outline the investigation process.
- Explain how to identify root causes.

- Explain the importance of incident reporting.


Grading System: Pass/Fail


Passing Grade: 80%


Percentage of Individual Work: 100


Text Books:
Textbooks are subject to change.  Please contact the bookstore at your local campus for current book lists.