B.C.'s Energy College


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Human Relations for Career Success
Course Details

Course Code:
  ABTC 116

Credits:  2

Calendar Description:

This course concentrates on personal and professional development skills needed by workers in today's workplace. These skills include self-examination and assessment, development of effective communication skills, interpersonal skill, client relations, teamwork, problem solving, and an understanding of business ethics.

Date First Offered:  2007-09-04

Hours:
  • Total Hours: 30
  • Lecture Hours: 25
  • Laboratory Hours: 5
This course is offered online:  No

Pre-Requisites:  None

Non-Course Pre-Requisites:  None

Co-Requisites:  None

Rearticulation Submission:  No

Course Content:
  • Importance of positive human relation skills in the workplace
  • Interpersonal skills
  • Customer relation skills
  • Team building
  • Problem solving techniques
  • Conflict management
  • Business ethics
Learning Outcomes:

Upon successful completion of this course, students will have learned and be able to apply good human relation skills that can be applied to any situation but are specifically aimed at human relation skills needed by today's worker.:
  • Develop a professional image and a positive attitude for the workplace.
  • Demonstrate an understanding of how interpersonal skills affect personal and professional development
  • Identify and practice team building skills
  • Participate as a productive member of a group or team
  • Apply problem solving techniques
  • Identify and employ conflict management techniques
  • Explain the value and importance of maintaining standards of conduct that are appreciated and accepted in the workplace.
Grading System:  Percentage

Passing Grade:  70%

Grading Weight:
  • Assignments: 90 %
  • Participation: 10 %
Number of Assignments:  20

Nature of Participation:  Active participation in class discussion and attendance

Writing Assignments:  Approximately 10-20 memos and letters

Course Offered in Other Programs:  No

Additional Comments:
  • Text books are subject to change. Please contact the bookstore at your local campus for current book lists.
  • Assignments will range from approximately 10-20.
Text Books:
  • Required - DuBrin, A.,Greerinck, T., 2004, Human Relations for Career and Personal Success or Equivalent (Pearson, Prentice Hall). Chapters Covered: Varies
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