ENGL 051 focuses on practices related to effective technical communication, in both written and spoken formats, as utilized in the Canadian workplace. Students will analyze, assess and produce effective modes of technical and professional communications.
Date First Offered:
Total Hours: 120
Lecture Hours: 120
This course is offered online:
ENGL 040 Advanced English or equivalent;
Permission of the instructor
1. Introduction to Technical Communication
i. Examples of technical communication;
ii. The importance of good technical communication skills;
iii. Style of effective technical communication.
2. Modes of Technical Communication
i. Letters, memos, and emails;
ii. Informal and formal reports (short and long);
iv. Instructions and procedures;
vi. Professional speaking skills.
3. Technical Writing Skills
i. Tone, style, appearance;
ii. Paragraph writing (unity, coherence, structure;
iii. Sentence structure;
iv. Word choice;
v. Editing and revising technical communication.
The learners will be able to:
i. identify examples of technical communication;
ii. outline principles of effective technical communication;
iii. apply principles of effective technical communication in a variety of written documents and oral presentations;
iv. produce technical communication utilizing a variety of elements including text and illustrations;
v. apply revision and editing skills;
vi. determine effective technical communication plans in various workplace situations and scenarios;
vii. identify examples of weak technical communication and outlines methods of improvement.
Final Exam: 30 %
Assignments: 70 %
Number of Assignments:
Nature of Participation:
Learners will critique various examples of technical communication. They will identify both weaknesses and suggest ways to improve these examples of technical communication.
Learners will complete the following: Twelve project assignments with each one focusing on one major aspect of technical communication, including emails, memos, illustrations and the like. Also, additional assignments may be given, in addition to the project assignments.
Percentage of Individual Work:
Course Offered in Other Programs:
Required - Blicq, R., Mottetto, L., 2008, Technically Write (Pearson). Chapters Covered: 1-12
Optional - Searles, G.J., 2006, Workplace Communications: The Basics (Pearson). Chapters Covered: 1-10