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ENGL 110 - Introduction to Workplace Communications
Course Details

Course Code:
ENGL 110

Credits: 3

Calendar Description:
This course is intended to introduce students to the theories and practices of workplace communications. Attention will be devoted to the ethical and relational implications of communication in the workplace, as well as to the development of clarity, conciseness and correctness in communication. Written assignments will include business letters, memoranda, résumés, bibliographies, and reports. Students in face-to-face sections of the course will make oral presentations; those in on-line sections will make an on-line presentation using appropriate software. As much as possible, assignments and class discussion will be oriented to the specific career interests of students.

Date First Offered: 2002-09-01

Hours:
  • Total Hours: 45
  • Lecture Hours: 3
Total Weeks: 15

This course is offered online: Yes
Depending on semester schedules, this course may be available online. Please consult the Academic Timetables.

Pre-Requisites:
  • Placement based on NLC Writing Assessment (WA)
Non-Course Pre-Requisites: None

Co-Requisites: None

Rearticulation Submission: No

Course Content:
  • Theory and Process of Transactional Writing
  • Collaborative Writing and Workplace Ethics
  • Technology: Communication in the Digital Workplace
  • Modes of Persuasion: Emotion and Logic
  • Layout and Design, Graphics
  • Style and Tone
  • Varieties of Workplace Correspondence
  • Research Strategies for Workplace Writing
  • Employment Correspondence and Interviews
  • Principles of Workplace Report–Writing
  • Documentation for Workplace Writing
  • Bibliographies and Literature Reviews
  • Recommendation Reports and Proposals
  • Oral Reports and Presentations
Learning Outcomes:
The objective of the course is to prepare students to communicate efficiently and productively in a workplace environment. After completing ENGL 110, students should be able to:
  • Demonstrate their understanding of workplace communication as a type of transactional communication including various types of group writing dynamics;
  • Demonstrate their understanding of the sorts of ethical environments in which workplace communication is situated, as well as the ethical implications of communication in the workplace;
  • Demonstrate their understanding of the principles of workplace correspondence, including a sophisticated approach to audience and
  • subject, and use these principles to construct basic workplace documents;
  • Demonstrate their understanding of the principles of persuasion and scientific argument, and use these principles in appropriate circumstances;
  • Use graphics and basic principles of layout and design to create effective documents;
  • Use appropriate style and tone in workplace documents;
  • Write effective employment letters and résumés and conduct themselves appropriately in interviews;
  • Conduct research for workplace writing assignments and understand the conventions concerning plagiarism, as well as the reference to and citation of sources;
  • Demonstrate their understanding of the principles of report and proposal writing, and use these principles to write effective reports and proposals, with appropriate documentation;
  • Demonstrate their understanding of the principles of public speaking, and use these principles to give effective oral presentations.
Knowledge: Communications theory and practice

Attitudes:  Respect for effort, clarity, intention, professionalism

Skills:
Literary and oral

Technologies:

  • Word processing
  • Presentation software
Grading System: Letters

Passing Grade: D (50%)

Grading Weight:
  • Final Exam: 25 %
  • Assignments: 35 %
  • Project: 20 %
  • Participation: 10 %
  • Other: 10 %
Number of Assignments: 6

Nature of Participation:
  • Class discussion
  • Group work and interactivity
Writing Assignments:
  • Workplace correspondence
  • Bibliographies
  • Instructions
  • Application package
  • Preparation for oral presentation
  • Major workplace report
Percentage of Individual Work: 70

Percentage of Group Work:
30

Course Offered in Other Programs: Yes

Other Programs:
  • Academic Science
  • Associate of Arts Degree - Criminology Specialization
  • Business Management
  • Social Service Worker
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