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ICT 108 - Operating Systems 1
Course Details

Course Code:  ICT 108

Credits:  3

Calendar Description:

This course will introduce students to the basic concepts of a computer's operating system. The course will spend time on the installation and configuration of the Windows 2000 Professional and Windows XP operating systems. You will also be introduced to how to modify as well as optimize your Windows environment.

Date First Offered:


  • Total Hours: 45
  • Lecture Hours: 45
Total Weeks:  15

This course is offered online:  Yes

  • Admission to Information and Communication Technology program
Non-Course Pre-Requisites:  None

Co-Requisites:  None

Rearticulation Submission:

Course Content:

Course Introduction
  • -An introduction to operating systems and a history of operating systems for personal computers.
Installing Windows 2000/XP
  • Lab 1.
Quiz 1 at the beginning of class
  • Maintaining Windows 2000/XP
  • Week 4
  • Supporting Windows 2000/XP Users and Their Data Lab 2
Quiz 2 at the beginning of class
  • Troubleshooting Windows 2000/XP
  • Week 6
  • Windows 9x/Me Commands and Start Up Disk
Quiz 3 at the beginning of class
  • Supporting Windows 9x/Me
  • Lab 3
Windows on a Network

Quiz 4 at the beginning of class
  • Windows on the Internet
  • Lab 4
Securing Your PC

Quiz 5 at the beginning of class
  • Supporting Printers and Scanners
  • Lab 5
Introducing Linux

Quiz 6 at the beginning of class
  • Introducing the Mac OS
  • Lab 6
The Professional PC Technician

Final Examination

Learning Outcomes:

Upon successful completion of this course students will be able to:
  • Use the basic Windows 2000 and Windows XP commands and interfaces that will allow them to efficiently manage the information they create and store on their computers.
  • Use the more advanced features of these systems that will allow them to customize and optimize their computers plus prevent disasters
  • Utilize problem solving skills that will help them correct some of the most common problems people experience using computers.
Grading System:  Letters

Grading Weight:
  • Final Exam: 40 %
  • Quizzes and Tests: 30 %
  • Lab Work: 30 %
Percentage of Individual Work: 100

Course Offered in Other Programs:  No

Additional Comments:

Policies and Procedures:
  • Students registered in the Information and Communication Technology Program are guided by the policies and procedures of their registering college.
  • You are encouraged to review the policy definitions and guidelines of the college at which you are registered.
  • You can view these policies and procedures by visiting your college's website or by contacting the Program Coordinator.
Plagiarism Guidelines
  • The instructor will advise the student in writing if plagiarism is suspected; a copy of this letter should be sent to the coordinator at the registering college; this should be done in a timely manner.
  • If a student commits plagiarism, the policy of the registering college prevails.
  • Hardware for the labs:
  • To perform the labs in the NCIT 108 course, students will require full administrator access to a computer. The labs involve configuration and installation of operating systems and applications that require full administrator access.
  • The hardware platform required is, in itself, quite minimal. It must meet the recommended requirements for the installation and operation of Windows 2000 Professional and Windows XP Professional on a dual boot computer. The requirements therefore are:
    • Pentium II processor with a recommended 300 MHz processor.
    • 6 GB empty hard drive space (to be partitioned to install two operating systems).
    • 64 MB RAM, although 128 MB is recommended.
    • Network card.
    • An Internet connection.
  • Because students will be making substantial configuration changes to the operating system, the computer used for this course should not be a production computer.
  • The software requirements for this course are the two operating systems used in the course curriculum, namely, Windows 2000 Professional and Windows XP Professional.
  • Students who register through Yukon College in the Computer Studies/NCIT program are eligible to receive a licensed copy of both operating systems through the Microsoft Developers Network Academic Alliance (MSDNAA) program at minimal charge.
Text Books:
  • Required - Andrews, J., 2007, A+ Guide to Software, Managing, Maintaining and Troubleshooting (Thomson (Boston)). Chapters Covered: 1-12
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