Interpersonal communication introduces students to a variety of techniques commonly used by interviewers and counsellors. This course introduces basic communication and counselling skills within a problem-solving framework. This is a practical course that emphasizes the knowledge, skills and attitudes necessary to the human service worker.
Date First Offered:
Total Hours: 45
Lecture Hours: 45
This course is offered online:
- Introduction to helping
- Counselling theory
- Overview of the helping model
- The helping relationship: Values in action
- Introduction to communication and micro helping skills
- Interviewing skills
- Active listening
- Sharing empathetic highlights
- Probing and summarizing
- Stage I,II, III of the helping model
- Reluctant and resistant clients
- Challenging skills
After successful completion of PSYC 220, students will:
- Be familiar with the literature on current counselling theories in psychology.
- Be able to describe effective communication skills and strategies in a counselling setting.
- Recognize and practice a personal commitment to the underlying values of interpersonal communication.
- Demonstrate the use of effective communication skills in the helping process.
- Discuss personal styles in interpersonal relationships.
- Identify a theoretical paradigm for their counselling perspective.
- Plan and conduct beginning interviews using a broad range of communication skills.
- Demonstrate the ability to provide constructive verbal feedback to others.
Final Exam: 25 %
Midterm Exam: 25 %
Assignments: 40 %
Participation: 10 %
Number of Assignments:
Summary and Critique of Interview and Article Critique
Percentage of Individual Work:
Percentage of Group Work:
Course Offered in Other Programs:
Associate of Arts Diploma - Fine Arts, Associate of Arts Degree, Elementary Education, Elementary Social Sciences