Course Details
Course Code:
WFTR 162
Precluded Courses:
None
Calendar Description:
Preventing Workplace Violence aims at providing employers and workers with tools to reduce workplace violence, which has increasingly become a concern within a number of occupational sectors - health care, social services, and retail business, for example.
Hours:
Total Hours: 8
Lecture Hours: 8
This course is offered online:
No
Pre-Requisites:
None
Course Content:
This course consists of five modules:
-Violence in the Workplace: Regulatory Requirements
-Violence Risk Assessment
-Violence Prevention Procedures
-Violence Prevention Program
-Industry-Specific Workshop
*The industry-specific workshop can be customized to meet the needs of different industries. For example, the workshop could focus on techniques to defuse hostility for an audience who serves highly frustrated clients.
Learning Outcomes:
Successful completion of the course will enable participants to:
-Explain regulatory requirements relevant to preventing workplace violence
-Conduct a violence risk assessment
-Establish violence prevention measures and procedures
-Develop a workplace violence prevention program
Grading System:
Pass/Fail
Passing Grade:
60%