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WFTR221 - Advanced Security Training

Train for the private security industry! Security patrol businesses and employees may guard, patrol and watch property. They may also respond to security alarms. The Province of BC, through the Private Investigators and Security Agencies Act, requires that contract security companies and employees be licensed prior to taking part in security duties. Licensing requirements apply to alarm monitor and service personnel, armored car companies, locksmiths, private investigators, security consultants, and security patrol (guard) personnel, and include background clearance requirements. Applications for licensing may only be submitted by an employer on behalf of a prospective employee. Under the Security Training Regulation, security patrol employees are required to complete mandatory training prior to eligibility for provincial licensing. Two courses, Basic Standards Training 1 and Basic Standards Training 2 (BST 1 and BST 2), must be successfully completed through an approved training school, and evidence of completion must be attached to a license application.

 

Hours: 24 (Lecture Hours: 8; Practicum Hours: 16)

 

Total Weeks: 1

 

Prerequisites:
Private Security (BST) 1

 

Non-Course Prerequisites:
Medical examination

 

Co-requisites:

None

 

Course Content:
Topics covered in this course include:
The security professional:
- Role of security guard as seen by self
- Role of security guard as seen by others (victim, suspect, public)
- Purpose of tactical communication
- What is communicated by professionalism
- Response options
Verbal and non-verbal communication skills:
- Introduction to communication model
- Components of communication
- Active listening
- Active listening processes (ALPS)
Applying tactical communication strategies:
- Initial intervention
- Roles of persuasion
- Tactics to defuse challenge from citizen
- Outcomes of tactical communication
Safety rules:
- Introduction
Conflict management goals:
- Response guidelines
- Control
- Control tactics
Situational Evaluation:
- Evaluating situations
- Demonstrated behaviour
Response options:
- Levels of response
- Performance
Conflict management cycle:
- Continuity of control tactics
- Appropriate private security action

- Indicators of potential problems

 

Learning Outcomes:
At the end of this course participants will be able to:
- State the advantages of tactical communication
- Describe the role of a security guard as seen by self
- Determine the role of a security guard as seen by others (victim, suspect, public)
- Describe the characteristics of the security guard profession
- Describe the response options and locate where tactical communication fits within the response options
- Apply active listening processes (ALPS)
- Identify barriers and constraints to listening
- Demonstrate tactics to defuse challenges from a listener
- In simulations or case scenarios, demonstrate tactical communication skills
- State the guidelines which govern the potential response
- Define control as the ability to safely direct another person's behaviour
- State the types of demonstrated behaviour
- Evaluate a situation, providing a description of relevant impact factors
- Describe the response levels appropriate for security guards

- Select the appropriate response based on situational evaluation

 

Grading System: Pass/Fail

 

Passing Grade: 60%

 

Percentage of Individual Work: 100

 

Text Books:
Textbooks are subject to change.  Please contact the bookstore at your local campus for current book lists.
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