ENGL 110 - Introduction to Workplace Communications

This course is intended to introduce students to the theories and practices of workplace communications. Attention will be devoted to the ethical and relational implications of communication in the workplace, as well as to the development of clarity, conciseness and correctness in communication. Written assignments will include business letters, memoranda, résumés, bibliographies, and reports. Students in face-to-face sections of the course will make oral presentations; those in on-line sections will make an on-line presentation using appropriate software. As much as possible, assignments and class discussion will be oriented to the specific career interests of students.


Credits: 3


Hours: 45 (Lecture Hours: 45)


Total Weeks: 15




Non-Course Prerequisites:
English 12 with a B, or equivalent (as defined in additional course comments and policies)




Course Content:
- Theory and Process of Transactional Writing
- Collaborative Writing and Workplace Ethics
- Technology: Communication in the Digital Workplace
- Modes of Persuasion: Emotion and Logic
- Layout and Design, Graphics
- Style and Tone
- Varieties of Workplace Correspondence
- Research Strategies for Workplace Writing
- Employment Correspondence and Interviews
- Principles of Workplace Report–Writing
- Documentation for Workplace Writing
- Bibliographies and Literature Reviews
- Recommendation Reports and Proposals
- Oral Reports and Presentations


Learning Outcomes:
The objective of the course is to prepare students to communicate efficiently and productively in a workplace environment. After completing ENGL 110, students should be able to:
- Demonstrate their understanding of workplace communication as a type of transactional communication including various types of group writing dynamics
- Demonstrate their understanding of the sorts of ethical environments in which workplace communication is situated, as well as the ethical implications of communication in the workplace
- Demonstrate their understanding of the principles of workplace correspondence, including a sophisticated approach to audience and
subject, and use these principles to construct basic workplace documents
- Demonstrate their understanding of the principles of persuasion and scientific argument, and use these principles in appropriate circumstances;
- Use graphics and basic principles of layout and design to create effective documents
- Use appropriate style and tone in workplace documents
- Write effective employment letters and résumés and conduct themselves appropriately in interviews
- Conduct research for workplace writing assignments and understand the conventions concerning plagiarism, as well as the reference to and citation of sources
- Demonstrate their understanding of the principles of report and proposal writing, and use these principles to write effective reports and proposals, with appropriate documentation
- Demonstrate their understanding of the principles of public speaking, and use these principles to give effective oral presentations.


Grading System: Letters


Passing Grade: D (50%)


Percentage of Individual Work: 100


Additional Course Comments:
ENGL 110 requires English Language Proficiency equivalent to having achieved a grade of B in English 12:
                •             English Literature 12 with a B
                •             English 12 First Peoples with a B
                •             ENGL-050 with a B
                •             ENGL-099 with a B
                •             EASL-060 with a grade of Mastery
                •             University-level placement on the NLC Writing Assessment
                •             Any university-level English course with a "C" grade or higher
                •             IELTS Writing Band with 6.5 or higher (or equivalent)


Textbooks are subject to change.  Please contact the bookstore at your local campus for current book lists.