|Note: Applicants to the BC Care Aide and Community Health Worker Registry who have received their training internationally or out of province may enrol in NLC’s “HCAT 113: Introduction to Practice” to fulfill one of their registration requirements. To directly enrol in HCAT 113, please contact Megan Bedell, Program Admissions Officer, 250-784-7554 or firstname.lastname@example.org
This course provides an introduction to the role of the HCA within the British Columbia health care system. Students will be introduced to the healthcare team and the roles and functions of HCAs within the team. Students will also have opportunities to develop self-reflective skills required for competent practice and will be introduced to effective job-finding approaches.
Hours: 30 (Lecture Hours: 30)
HCAT 110, HCAT 111, HCAT 112, HCAT 123, HCAT 124, and HCAT 125
1. Workplace Settings and Contexts:
- Introduction to the Health Care System in British Columbia and Canada
- Long Term Care Assessment (how it is done and outcomes)
- Models of care – creating community, actualizing person-centred care
- Assisted Living – goals, philosophy, approaches – how these might also be applied in other contexts
- Working in various health care settings (residential, community and acute care) – challenges and opportunities
- Agency/ facility/ employer standards. policies and procedures – purpose and function
- Standards of care
- Importance of maintaining client/family confidentiality
- Reporting and recording – when, what, how
- Legal implications of the written word
- Organizing within the work environment: managing time effectively
- Use of workplace technology (computers).
2. Team work in Healthcare Settings:
- The health care team in various care settings (residential, community and acute care)
- Roles and responsibilities of various members of the healthcare team
- The roles and responsibilities of HCAs; how these may differ in different settings.
- Legal limitations and obligations of HCAs.
- What to do when a situation exceeds legal or employer-defined parameters of one’s role.
- Supervision in various health care settings.
- Assigned and delegated tasks; how these may differ in different settings.
- Responsibilities of the HCA and the health care professional in delegated tasts.
- Lines of communication
- Basic concepts of team development and group processes
- Benefits & challenges of working in a team, including diversity within the team.
- Facilitating effective team functioning – principles of collaboration
- Maintaing a respectful workplace.
3. Legal and Ethical Issues:
- Human rights: World Health Organization
- Basic human rights in Canada
- Rights of people receiving health care services
- Rights of HCAs.
- Relevant contractual obligations that guide HCA practice
- Ethical and legal parameters of HCA roles
- Ethical standards and decision-making within one’s practice
- Abuse – recognizing and reporting
- Occupational health and safety
- Employment standards
4. Professional Approaches to Practice:
- Responsible and accountable behaviour
- Unions – membership, rights, and responsibilities
- Professional relationships with clients, family members and other members of the health team:
- roles and professional boundaries
- principles of professional self-disclosure
- Accountability and ethical behaviour in working relationships
- Aspects of confidentiality in shared information and appropriate use of personal information
- Inappropriate use of mobile devices and social media, i.e. related to client confidentiality and unprofessional behaviour (discussion of work place issues or conflicts and/or client information, personal phone use during work hours)
5. Self-reflective Practice:
- Reflective practice – what it is, why it is important, how to become a reflective care provider
- Personal competence as a component of caring
- Impact of personal values, beliefs and principles on practice
- Self-assessment and self-development
- Challenges and rewards of specific work environments
- Selecting a work environment that fits own strengths, values, preferences and lifestyle.
- The importance of lifelong learning
- The function of motivation and commitment in on-going learning and personal development
6. Employability Skills:
- Choosing an employer.
- Preparing a resume and letter of application
- Completing a job application form
- Effectively handling the job interview
- Employer expectations
1. Display an understanding of the roles and responsibilities of HCAs within the health care system in British Columbia:
- Describe the Health Care Systems in British Columbia and Canada
- Describe the processes by which individuals in British Columbia become eligible for long term care
- Discuss the goals, philosophy, and approaches used in assisted living facilities and how these might also be applied in other contexts
- Describe the purpose and functions of employer standards, policies and procedures
- Discuss the importance of maintaining client and family confidentiality
- Describe the roles and responsibilities of HCAs within the health care team
- Describe the role of labor unions in healthcare in relation to membership, responsibilities, and implications for the HCAs
- Describe the role and mandate of bodies with oversight of HCAs in BC.
2. Contribute to the effective functioning of the healthcare team:
- Discuss basic concepts of team development and group processes
- Outline the benefits & challenges of working in a team, including diversity within the team
- Describe principles of collaboration and cooperation that contribute to effective team functioning
- Describe the roles and responsibilities of various members of the healthcare team
- Discuss lines of communication
3. Function in a responsible, accountable fashion recognizing legal and ethical parameters of the HCA role:
- Discuss human rights as they relate to the provider and the recipient of care
- Discuss elements of responsible and accountable behaviour
- Delineate the legal and contractual limitations and obligations of HCAs
- Delineate the legal implications of the written word
- Discuss how to recognize ethical issues in practice and methods for resolving such issues
- Discuss appropriate responses when a situation exceeds legal or employer-defined parameters of one’s role.
- Describe what is meant by professional boundaries in relation to relationships with clients and families
4. Apply self-reflection, and self-appraisal processes in order to recognize and respond to own self-development needs as a care provider:
- Discuss refelective practice: what it is, why it is important, how to become a reflective care provider
- Discuss how personal competence of the care provider is a component of caring practice
- Describe how self-assessment relates to self-development
- Discuss the importance of lifelong learning for all care providers
5. Confidently conduct a job-search process:
- Describe the challenges and rewards of specific work environments.
- Discuss criteria for selecting a work environment that fits one’s strengths, values, preferences and lifestyle.
- Identify the components of applying for a job:
- Prepare a clear, attractive resume and letter of application
- Complete a job application form
- Effectively participate in a job interview
- Finding resources to support the process of applying for a job
Grading System: Percentage
Passing Grade: 75%
Text Books: Textbooks are subject to change. Please contact the bookstore at your local campus for current book lists.