This course examines interpersonal communication knowledge and skills for individuals working in the human services and educational fields. By combining theory with skill development, this course promotes social awareness as well as a sense of self.
Credits: 3
Hours: 45 (Lecture Hours: 45)
Total Weeks: 15
Prerequisites:
None
Non-Course Prerequisites:
Criminal Record Check Schedule B works with “children” or works with “children and vulnerable adults"
Co-requisites:
HDEC 100 (may be taken concurrently)
Course Content:
~ The importance of interpersonal skills
~ Communication of self concept
~ Perception and communication
~ Identifying and expressing emotions
~ Verbal communication
~ Non-verbal communication
~ Effective listening
~ Trust and interpersonal relations
~ Defensiveness and responding to criticism productively
~ Managing conflicts in relationships
~ Professional relations at work
Learning Outcomes: Upon successful completion of this course the learner will be able to:
~ Demonstrate effective communication skills
~ Identify personal communication growth and development
~ Integrate communication knowledge and skills within professional role
~ Explore communication from self perspective
~ Implement effective group processes
~ Identify challenges and honour diversity in communication
~ Give and receive constructive peer feedback
~ Integrate theoretical, practical, personal, and professional learning into their current practical framework
Grading System: Letter Grades
Passing Grade: C (60%)
Textbooks:
Textbooks are subject to change. Please contact the bookstore at your local campus for current book lists.