This course examines interpersonal communication knowledge and skills for individuals working in the human services and educational fields. By combining theory with skill development, this course promotes social awareness as well as a sense of self.
Credits: 3
Hours: 45 (Lecture Hours: 45)
Prerequisites:
None
Non-Course Prerequisites:
Criminal Record Check Schedule B works with “children” or works with “children and vulnerable adults." Admission to the Early Childhood Education and Care Diploma Program or Education Assistant Program.
Pre- or Co-requisites:
HDEC 100
Course Content:
1. The importance of interpersonal skills within a profession.
2. Communication patterns and understanding ourselves.
3. Influence of perception on communication
4. Identifying and expressing emotions appropriately
5. The power of language in relationship building
6. Verbal and non-verbal communication
7. Effective listening – mindful listening to understand
8. Cultural diversity and communication
9. Trust and interpersonal relations
10. Defensiveness and responding to criticism productively
11. Managing conflicts in relationships
12. Creating effective communication climates at work
Learning Outcomes: Upon successful completion of this course the learner will be able to:
~ Demonstrate effective communication skills
~ Identify personal communication growth and development
~ Integrate communication knowledge and skills within professional role
~ Explore communication from self perspective
~ Implement effective group processes
~ Identify challenges and honour diversity in communication
~ Give and receive constructive peer feedback
~ Integrate theoretical, practical, personal, and professional learning into their current practical framework
Grading System: Letter Grades
Passing Grade: C (60%)
Textbooks:
Textbooks are subject to change. Please contact the bookstore at your local campus for current book lists.