The theory and application of providing support, trouble shooting and repairing personal computers and related attached devices is explored.
Hours: 60 (Lecture Hours: 30, Laboratory Hours: 30)
Total Weeks: 15
- Identify Computer Parts and Tools.
- Working Inside a Computer.
- Introduce Windows Operating Systems.
- Support Processors and Upgrading Memory
- Support Hard Drives.
- Install Windows.
- Install and Support I/O and Storage Devices.
- Satisfy Customer Needs.
- Maintain Windows.
- Optimize Windows.
- Troubleshoot Windows and Applications.
- Troubleshoot Hardware at Startup.
- Troubleshoot Windows Startup.
- Connect to and Set up of a Network.
- Networking Types, Devices, and Cables.
- Windows Resources on a Network.
- Security Strategies.
- Supporting Laptops.
- Mobile Devices and Client-side Virtualization.
- Supporting Printers.
The main goal of this course is to provide students with a comprehensive understanding of computer systems. The course focuses on assembling hardware and software, troubleshooting hardware, and issues with personal computers.
Upon successful completion of this course you will be able to:
- Identify the major components of a personal computer and the common devices attached to them
- Identify various parts of computers and how they are connected and are compatible to each other
- Explain the general principles of operation for each component and attached device
- Identify how to protect yourself and the equipment against the dangers of electricity when working inside a computer
- Demonstrate troubleshooting of hardware at personal computers
- Install, configure and troubleshoot hardware of personal computer
- Customize a computer system to meet customer needs
- Differentiate between different types of configuration and customization of personal computers
- Protect hardware and software components of personal computers
- Install different input and output devices on personal computers
- Demonstrate safe tool and equipment use
Grading System: Letters
Passing Grade: D (50%)
Percentage of Individual Work: 100
Textbooks are subject to change. Please contact the bookstore at your local campus for current book lists.