PNUR 240 - Professional Communication 4

The focus of this course is on the advancement of professional communication within the acute care setting while caring for clients across the lifespan.  The practice of collaboration with health-care team members and clients will be further developed.  


Hours: 20 (Lecture Hours: 20)


PNUR 230, PNUR: 231, PNUR 232, PNUR 233, PNUR 235, PNUR 236


Non-Course Prerequisites:


PNUR: 241, PNUR 242, PNUR 243, PNUR 245 


Detailed Course Content, Topics and Sequence Covered:
Course outcomes will be met through examination and exploration of the following:
 - Professional  Communication in Acute Care Settings
- Communicating within the role of the PN during an emergency
- Collaborating with other team members in providing nursing care to implement and evaluate care
- Problem solving and decision making
- Conflict resolution
- Adapting communication skills appropriate to the client
- Relational practice with clients experiencing an acute illness
- Role of LPN in providing family members with emotional support
- Honouring diversity
- Cultural humility
- Cultural advocacy
- Caring and respect
- Interprofessional Communication in Acute Care Settings
- Supporting colleagues to practice effectively
- Sharing knowledge with unregulated providers, novices and learners  


Learning Outcomes:
Upon successful completion of this course, the learner will be able to:
1.   Identify and articulate when collaboration is required in a changing client situation
2.   Describe approaches to co-create a climate for shared leadership and interprofessional collaborative practice
3.   Identify elements of respecting team ethics, including confidentiality, resource allocation, and professionalism
4.   Explain how to promote and facilitate group cohesiveness by contributing to the purposes and goals of the team
5.   Describe how to reinforce information given to clients by other health care professionals
6.   Describe how to establish therapeutic relationships within the acute care setting
7.   Identify components that demonstrate a commitment to engage in dialogue and relationship building in cultural humility with First Nation, Inuit and Métis peoples, cultures and health practices
8.   Identify components that demonstrate a commitment to engage in dialogue and relationship building with different cultures.
9.   Identify how to effectively provide clients and their families with emotional support in acute care setting
10. Identify and use appropriate conflict resolution / mediation strategies through simulation
11. Identify opportunities and strategies for teaching and learning / sharing knowledge and providing constructive feedback to unregulated care providers, novices, and other learners


Grading System: Percentage


Passing Grade: 68%


Text Books:
Textbooks are subject to change.  Please contact the bookstore at your local campus for current book lists.