PSYC 230 - Advanced Communication Skills

Students develop advanced communication skills particularly relevant to the Human Services sectors through the study of current communication theories and models, in relation to individual, group, and community relationships. Students will gain an understanding of Carkhuff and Cognitive Therapy models of counseling.


Credits: 3


Hours: 45 (Lecture Hours: 3)


Total Weeks: 15


PSYC 220

OR consent of the instructor


Non-Course Prerequisites:






Course Content:
- Professional Values and Ethical Practice
- Making the Most of Supervision
- The Practitioner's Use of Self in the Professional Relationship
- Risk Assessment: Working Within a Legal Framework
- Effective Communication: Integrating Micro skills and Theory
- Conducting Assessment: Some General Guidelines
- Advocacy in Practice
- Understanding and Managing Conflict
- Introduction to Working with Groups
- Intervention Strategies for Working with Groups
- Working Effectively in Teams
- The Skills of Confrontation



Learning Outcomes:
- Describe effective communication skills and strategies
- Demonstrate the effective use of a variety of communication skills in a classroom setting
- Conduct interviews using a broad range of communication skills
- Demonstrate the ability to work effectively in a team setting
- To apply counseling theory to a counseling relationship
- Illustrate personal readiness for practice identifying conflict resolution and assertiveness skills



Grading System: Letters


Passing Grade: D


Percentage of Individual Work: 85


Percentage of Group Work: 15


Textbooks are subject to change.  Please contact the bookstore at your local campus for current book lists.