# Technology

Modern technology to support your learning

The NLC Information Technology team provides IT services at all campuses. When you become a student at NLC, you’ll be given a username and password to access all online services through our main My Apps gateway.

MyApps is your launchpoint for:

Office 365

Touchnet

Desire 2 Learn (D2L)

Microsoft Teams

& More

Login to MyApps

Your login ID is: yourstudentnumber@students.nlc.bc.ca
You should receive a welcome email to the email address you used when registering for your course. If you did not receive this email, please provide your current personal email address to Student Services: studenthelp@nlc.bc.ca or phone 250-782-5251 and ask for student services.

Need IT Support?

If you need any help, contact the IT Helpdesk at (250) 784-7566, or email techsupport@nlc.bc.ca. We’ve also provided a number of useful articles in our knowledge base below.

For staff IT issues, please contact: helpdesk@nlc.bc.ca

Knowledge-base articles

COMPUTER REQUIREMENTS

Minimum computer and software requirements

HOW-TO FOR DOCUMENTS AND SOFTWARE

OneDrive: How to share documents from OneDrive
How to use NLC fillable PDF forms and create digital signature (ex: LOA forms)
Microsoft Outlook: How to use Scheduling Assistant

TROUBLESHOOTING

Troubleshooting MyApps

PRINTER QUESTIONS

How to contact Ricoh printer support
How to set up locked printing (Windows 10)

BASICS

How to contact the IT Helpdesk
What is Microsoft 365
Video Conferencing Tips

OFFICE 365 RESOURCES

Office Training Center
Quick-start guides
Windows 10 Features for Students

HOW-TO STAY SAFE ON THE WEB — VIRUSES AND ONLINE THREATS

How to avoid computer infections and phishing attacks

Technology on campus

NLC provides access to computers on all campuses, through the libraries or in separate labs. You can also charge mobile devices in the libraries. All campuses offer wireless internet. You can get the wi-fi password from Student Services or the libraries.

Note: All programs require students to have their own computers. We recommend a Windows-based laptop. For detailed computer requirements and recommendations, please review this article.

keep.meSafe

My SSP

This app provides 24/7 support for students as part of the keep.meSafe program at NLC. Students can access the program anytime, anywhere, 24/7, to connect with a Student Support Advisor who speaks your language, understands your culture, and can work with you to succeed while studying abroad or at home.

App Store

Google Play

Explore more services at NLC

Beyond IT, NLC has a variety of services to support our students, including learning support, child care and more. Visit our Student Services Hub for details.

Discover more services