Frequently asked questions

The BC future skills grant is open to British Columbians aged 19 years or older — regardless of financial need — and covers up to $3,500 in eligible short-term skills training at public post-secondary institutions.

You can choose from a growing list of more than 400 programs and start training in September 2023.

Learning opportunities include online or hybrid delivery, making it easier for people to find training that fits their busy schedules.

Types of training that are supported include:

• Professional, scientific and technical training, such as digital marketing and cybersecurity training.
• Health care training, such as medical terminology, emergency medical responder and dental office administration.
• Other certificates and micro-credentials across many industries, including education, automotive repair services, agriculture and fishing, wildfire fighting, finance and more.

For more information about the grant, and programs available at Northern Lights College, email: ce@nlc.bc.ca.ca

Our general refund policy is to provide a full refund including textbooks and supplies, if written notification is received seven business days or more prior to the start of the class. Notification should be sent to Continuing Education at ce@nlc.bc.ca

No refund for cancellations that are six business days or less prior to the start date of class or for non-attendance.

If Northern Lights College cancels a course after you’ve paid for it, you will receive a 100% refund of all tuition and fees paid.

You will receive a full refund if written notification is received by the registration cut off date. No refund for cancellations that are after the registration cut off date or for non-attendance. Notification should be sent to Continuing Education at ce@nlc.bc.ca.

Items ordered past 30 days will be considered ineligible for return. Individual items may only be returned if code(s) have not been activated/redeemed. Bundled items may only be returned if all associated codes in each bundle have not been redeemed. Bundles may not be returned for a partial refund if one or more codes from the bundle have been redeemed. All individual or bundles codes issued in an order eligible for return will be verified as “unused” and “cancelled” by EC-Council within the online system, prior to a refund. EC-Council will confirm cancellation of the license code(s).

Please allow up to 2 – 3 business days for processing and confirmation of each cancellation request. A credit for the value of the returned license code(s) will be processed at the end of the active calendar month. A $2.00 per code order cancellation fee for “unredeemed” codes eligible in a returned order will apply.

Full refund including textbooks and supplies is provided if written notification is received 21 business days prior to the start of the class.

Notification should be sent to Continuing Education at ce@nlc.bc.ca.

20 – 6 business days prior to the start of class

$250.00 cancellation fee or $125.00 rescheduling fee or $0.00 for substitution

5 – 1 business days prior to the start of class

$500.00 cancellation fee or $250.00 rescheduling fee or $125.00 for substitution

Within 24 hours/ No Show 

No refund for cancellation or 50% fee for rescheduling fee or $125.00 for substitution

Students will have the option to register in an alternate course when dropping and apply any balance to the new registration. All refunds can be issued to the original Visa, MasterCard, or debit card providing an original payment receipt is provided. All other refunds will be issued by cheque within 10 business days of when the de-registration occurs.

Refunds are issued to students unless a formal sponsorship agreement is on file with NLC. Sponsorships may be withdrawn in writing prior to the first day of classes. After that, the sponsor is responsible for full payment.

More information about sponsorship

Refunds for corporate training are defined in the contract for services.