Terms of Use

Terms of Use

The Northern Lights College (“NLC”) website consists of all content made available under the nlc.bc.ca domain (for example, https://www.nlc.bc.ca) and associated subdomains (for example, https://borealis.nlc.bc.ca) (collectively, the “Site”). These Terms of Use govern your access to and use of the Site. By accessing or using the Site, you agree to comply with these Terms of Use. If you do not agree with them, you must not use the Site.

Certain portions of the Site, including student and employee portals, application and registration systems, payment services, learning platforms, library resources and other online services, may be governed by additional terms, policies or notices. If there is a conflict between these Terms of Use and terms specifically applicable to a particular service, the service-specific terms govern with respect to that service.

NLC may amend these Terms of Use from time to time. Amendments take effect when posted on the Site, unless a later effective date is stated. Your continued use of the Site after the effective date constitutes acceptance of the amended Terms of Use. An amendment will not retroactively alter the terms governing a transaction completed before the amendment took effect unless applicable law or the terms governing that transaction permit it.

Unless expressly identified as official, Site content is provided for general informational and educational purposes and for users’ convenience. It does not replace an official NLC policy, academic calendar, procedure, record, decision or other governing document; the terms applicable to a particular NLC program, course, service or transaction; or professional advice. If Site content differs from an official NLC document or record, the official document or record prevails. Program and course offerings, admission requirements, tuition and other fees, deadlines, instructor assignments, schedules and services may change. Users should contact the responsible NLC department if confirmation is required.

(a) Reserved Rights and Grant of Limited Licence

Copyright © 2023–2026 Northern Lights College. All rights reserved.

Unless otherwise stated, NLC owns or has obtained permission to use the Site and its content, including text, photographs, graphics, designs, audio and video materials, software and other works. Subject to these Terms of Use and any restrictions stated in relation to particular content, NLC grants you a limited, revocable, non-exclusive and non-transferable licence to access, download, display and print Site content for your personal, informational or non-commercial educational use.

You must not remove or alter a copyright, trademark or other proprietary notice; misrepresent the source, ownership or status of Site content; modify content in a manner that is misleading or prejudicial to NLC; use content to suggest NLC endorsement without written permission; or use content for a commercial purpose without prior written permission.

This licence does not apply to content made available under different terms, third-party content, NLC trademarks or brand elements, or software and services governed by separate licence terms. Nothing in these Terms of Use restricts a use permitted by the Copyright Act or other applicable law, including applicable fair-dealing rights. All rights not expressly granted are reserved. To request permission, contact the NLC department or unit responsible for the content.

(b) No Advice or Warranties

You acknowledge that reliance on Site content is at your own risk. The Site and its content are provided on an “as is” and “as available” basis. Although NLC endeavours to keep content accurate and current, errors or omissions may occur, and third-party content may not have been independently verified.

To the fullest extent permitted by law, NLC does not represent or warrant that the Site or its content will be accurate, complete, current or suitable for a particular purpose; that access will be uninterrupted, timely, secure or error-free; that defects will be corrected; or that the Site will be free from viruses or other harmful components. NLC disclaims all express, implied and statutory warranties relating to the Site and its content, including warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement. Nothing in these Terms of Use excludes an obligation that cannot lawfully be excluded.

Limitation of Liability: To the fullest extent permitted by law, NLC and its governors, officers, employees, agents and service providers will not be liable for any indirect, incidental, special, consequential or punitive loss or damage arising out of or relating to your access to or use of, inability to access or use, or reliance on the Site or its content; an interruption, delay, error or omission; an external service; loss, corruption or unauthorized access to data; or a virus or other harmful component. This includes loss of profits, revenue, business opportunities, goodwill or data, whether the claim is based in contract, tort, negligence, statute or another cause of action. Nothing in these Terms of Use excludes or limits liability that cannot lawfully be excluded or limited.

(c) No Endorsement; External Links and Third-Party Services

The Site may contain links to websites, applications, resources and services operated by third parties (“External Services”). Unless NLC expressly states otherwise, NLC does not control or endorse an External Service; a link does not imply approval, affiliation, sponsorship or authorization; an External Service may be governed by its own terms and privacy practices; and you access it at your own risk. NLC is not responsible for the availability, accuracy, content, security or privacy practices of an External Service that NLC does not control.

Some third-party services may be selected or contracted by NLC to provide an NLC program or service. NLC’s use of such a service remains subject to NLC’s obligations under applicable law and applicable contractual arrangements. Additional terms or privacy notices may apply.

(d) Trademarks

Names, logos, designs, slogans and other marks appearing on the Site, including “Northern Lights College,” “NLC” and NLC-associated logos, may be trademarks or other protected indicia of NLC or third parties. Except as permitted by NLC in writing or by applicable law, you must not use a mark appearing on the Site in a manner that suggests affiliation with, sponsorship by or endorsement from NLC or the applicable rights holder. Display of a mark does not grant you a licence or other right to use it.

(e) Feedback and Other Submissions

If you voluntarily submit comments, suggestions, ideas or other feedback about the Site or NLC’s programs or services that are not submitted through an application, registration, academic, employment, complaint or other formal NLC process, you grant NLC a non-exclusive, worldwide, perpetual and royalty-free licence to use, reproduce, modify and incorporate that feedback for the purpose of operating, developing and improving NLC’s programs, services, operations and communications.

You represent that you have the right to provide the feedback and that NLC’s permitted use will not infringe another person’s rights. This section does not transfer ownership of your submission and does not apply to personal information, student records, academic work, employment-related material, applications, registrations, complaints, access requests, confidential information NLC has expressly agreed in writing to receive in confidence, or material submitted under another agreement, policy, collection notice or process. Such material will be handled in accordance with applicable law and the terms governing the applicable process. 

Electronic communications are not necessarily secure. Emails, forms and other communications may be intercepted, misdirected, altered or accessed without authorization. You should not send confidential, privileged or highly sensitive information through ordinary email or a general Site form unless NLC has instructed you to do so and provided an appropriate submission method. Nothing in this section limits NLC’s obligations under applicable law.

(f) Access, Automated Use and Interference

You must not use a robot, spider, scraper, crawler or other automated means to access, monitor, copy or extract Site content in a manner that circumvents a technical control or access restriction; is inconsistent with NLC’s robots.txt file or other machine-readable instructions; imposes an unreasonable load; disrupts or degrades the Site; compromises security or privacy; is intended for an unlawful or misleading purpose; or otherwise violates these Terms of Use or applicable law. This restriction does not prohibit ordinary indexing by generally available search engines, accessibility technologies, automated access undertaken by or on behalf of NLC, or access otherwise authorized by NLC in writing.

You must not use the Site to violate applicable law or another person’s rights; impersonate another person or misrepresent your identity, authority or affiliation; engage in fraud, phishing, credential harvesting or deception; threaten, harass, abuse or unlawfully discriminate; transmit spam, malicious content or communications that materially interfere with NLC operations or the rights of others; upload malicious code; obtain or attempt to obtain unauthorized access; circumvent authentication or security controls; test vulnerabilities without written authorization; interfere with another person’s use of the Site; unlawfully collect, use or disclose personal information; manipulate identifiers to disguise origin; use Site contact information for unauthorized marketing or data collection; or facilitate any of those activities.

If you access a portion of the Site through an account, you are responsible for providing accurate information where required, protecting your credentials, not sharing or transferring your account except as authorized, taking reasonable measures to prevent unauthorized access, and promptly notifying NLC of suspected loss, compromise or unauthorized use. You must not access another person’s account without authorization.

NLC may monitor, review and log Site activity where permitted by law and reasonably necessary to operate and secure the Site, investigate suspected misuse, protect NLC and others, respond to incidents, enforce these Terms of Use or comply with legal obligations. NLC’s ability to monitor does not create an obligation to monitor all activity or content.

(g) Computer Viruses

While NLC takes reasonable measures to protect the Site, NLC does not warrant that the Site, downloads or other content will be free from viruses, malicious code or other harmful components. You are responsible for using appropriate security measures, including current antivirus or endpoint-protection software, and for maintaining appropriate backups.

(h) Choice of Law and General Provisions

These Terms of Use and any dispute arising out of or relating to them or the Site are governed by the laws of British Columbia and the federal laws of Canada applicable in British Columbia, without regard to conflict-of-laws principles. Subject to any applicable statutory process or jurisdiction, you submit to the exclusive jurisdiction of the courts of British Columbia. NLC may seek injunctive or other equitable relief in any court of competent jurisdiction where reasonably necessary to protect its intellectual property, confidential information, systems, security or other legal rights.

These Terms of Use, together with additional terms and policies expressly applicable to the Site or a particular service, constitute the agreement between you and NLC concerning use of the Site. If a provision is invalid, illegal or unenforceable, it will be severed or limited to the minimum extent necessary and the remaining provisions will continue in force. NLC’s delay or failure to enforce a provision is not a waiver. You may not assign your rights or obligations without NLC’s prior written consent. Provisions that by their nature are intended to survive will continue after your use of the Site ends.

(i) Privacy, Cookies, Analytics and Remarketing

NLC is a public body subject to the Freedom of Information and Protection of Privacy Act (British Columbia) (“FOIPPA”). NLC collects, uses, discloses, retains, protects and disposes of personal information in accordance with FOIPPA and other applicable law. Different portions of the Site may collect personal information for different purposes and under different legal authorities. Where required, NLC will provide a collection notice at or before collection identifying the purpose, legal authority and title and contact information of an NLC officer or employee who can answer questions about the collection.

The Site may use cookies, pixels, local storage, log files and similar technologies to enable and secure functionality; remember preferences; monitor performance; understand Site use; identify and correct errors; improve content and services; and, where permitted, measure or support NLC advertising and communications. Information collected may include an IP address, device or browser information, identifiers, referring pages, pages visited, links selected, dates, times and interaction information and, depending on the circumstances, may constitute personal information.

NLC will provide further information about the technologies and service providers it uses in its Website Privacy Notice or Cookie Notice. Where required, NLC will provide an appropriate choice before using non-essential cookies or similar technologies. Users may manage cookies through Site controls or browser settings, although disabling cookies may affect Site functionality. Analytics, advertising and remarketing services are subject to applicable law, NLC privacy requirements and applicable service-provider arrangements. NLC will not knowingly create remarketing audiences based on visits to pages where that use would create an unreasonable privacy risk, including pages revealing or strongly suggesting sensitive personal circumstances.

Questions about NLC’s collection, use or disclosure of personal information may be directed to NLC’s Privacy Officer at privacyofficer@nlc.bc.ca, 11401 8th St, Dawson Creek, BC V1G 4G2 or +1 866-463-6652.

Responsible Use of Information Technology

Use of the Site is also governed, where applicable, by NLC’s Information Technology Acceptable Use Policy: https://www.nlc.bc.ca/wp-content/uploads/2025/10/A-3_09.pdf.

Accessibility

NLC is committed to improving the accessibility of its online information and services. To report an accessibility barrier, request information in an alternate format or obtain assistance accessing an online service, contact Access Services Coordinator at accessservices@nlc.bc.ca or 250-784-7502 (or +1-866-463-6652).

Site Availability and Changes

NLC may maintain, update, modify, suspend or discontinue the Site or any part of it. NLC may restrict, suspend or terminate access where reasonably necessary to protect the Site, NLC systems, users or third parties; investigate suspected misuse or a security incident; comply with law; perform maintenance, repairs or upgrades; address technical or operational issues; enforce these Terms of Use; or discontinue a service. Where reasonably practicable, NLC will provide notice of a material planned interruption.

Intellectual Property Complaints

If you believe that Site content infringes copyright, trademark or another intellectual property right, contact Chief Information Officer at helpdesk@nlc.bc.ca and provide your contact information; identification of the work or right; identification and location of the allegedly infringing content; the basis for your claim; information reasonably sufficient to evaluate the claim; and a statement that the information provided is accurate. NLC may remove or restrict access to content while reviewing a complaint.

Contacting NLC

Questions about these Terms of Use may be directed to Northern Lights College, Student Assistance, by email at info@nlc.bc.ca, by telephone at +1 866-463-6652, or by mail at 11401 8th St, Dawson Creek, BC V1G 4G2.

Last Updated: November 4, 2026