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Communication, Negotiation, Conflict Resolution (Online)



This course is intended for anyone in the construction and maintenance industry who must interact effectively and professionally with employees, subcontractors, owners, clients, engineers and employers.

The Communication, Negotiation and Conflict Resolution course has been designed to help improve oral and written communication skills, your negotiating skills and conflict resolution abilities within the construction industry. The course contains interactive elements, case studies, practical examples, a search function, course glossary and reference library.



*All prices are subject to GST

*Once registered, you will receive an email from the Continuing Education Department with your course login information within 2-3 business days


2024SC WFTR-OS02-WZ001



Please call 1-866-463-6652 with the Registration Code or visit us on any campus.

***Please specify the date you want to start the course as the course must be completed within 30 days of this start date***

Refund & Withdrawal Policy


Northern Lights College works with trusted third party education providers to deliver current and relevant online courses. We pride ourselves on ensuring the appropriate security measures are being conducted to keep your personal information safe. To learn more about NLC’s policies visit  


Providers outside of British Columbia follow their individual privacy regulations, which you can review by visiting

Course Info